Supplier Audit Services

Professional supplier and factory auditing services to ensure quality compliance and enhance supply chain credibility. Accurate assessment to meet your needs and help your business grow steadily.

What is a Vendor Audit?

What is a Vendor Audit?

Supplier audit, also called factory inspection or factory audit, is an audit or evaluation of a factory according to certain standards. In order to strengthen the supply chain management, to ensure stable product quality, to avoid public opinion, product recall and other risks, the brand puts forward the factory inspection, at the same time screening new high-quality suppliers, to improve the quality control level of the existing suppliers, to support the company's business strategy decision. Factory inspection is generally categorized into human rights inspection, quality inspection, environmental inspection, anti-terrorism inspection and so on. The process of factory inspection is generally to initiate the application, develop the audit system, confirm the audit, pay the fee, audit scheduling, implementation of the audit, delivery of audit results.

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Supplier Audit Services

Supplier Audit Services is the most comprehensive and widely used audit program for evaluating factories.

Qualification and Compliance Audit

Verify the supplier's business license, industry qualification certificates, etc., to ensure that it has the qualifications and conditions for legal operation. Evaluate whether the supplier complies with relevant laws and regulations, industry standards and the enterprise's procurement policies, including but not limited to requirements on environmental protection, labor rights and interests, and business ethics.

Quality Management System Audit

Review the supplier's quality manuals, program documents, operating instructions, etc., to assess the completeness, standardization and applicability of its quality management system. Conduct field visits to the supplier's production sites, laboratories, warehouses, etc., to verify the actual operation of its quality management system, including process control, personnel training and equipment maintenance. Conduct sample inspection or full inspection of the products provided by the supplier to ensure that they meet the quality requirements and technical standards.

Supply Chain Management Capability Audit

Evaluate whether suppliers' supplier evaluation and selection procedures are sound and based on objective and reliable indicators and guidelines. Review the supplier's supply chain management processes, including procurement, production, logistics and inventory management, to ensure that they are efficient, stable and traceable.

Social Responsibility and Sustainability Audit

Evaluate whether suppliers respect employees' labor rights and interests, including working hours, wages and benefits, and the principle of non-discrimination. Review suppliers' environmental protection measures and energy saving and emission reduction to ensure that they comply with environmental protection requirements and promote sustainable development. Evaluate the supplier's level of business ethics, including honest operation, fair competition, and intellectual property protection.

Industry-Specific Audit Requirements

Depending on the industry and the nature of the products being purchased, supplier audits may also include specific audit requirements. For example, in the food industry it may be necessary to audit a supplier's food safety management system; in the pharmaceutical industry it may be necessary to audit a supplier's GMP (Good Manufacturing Practices) compliance, etc.

Audit Reports and Recommendations for Improvement

Upon completion of the audit, the audit team will prepare a detailed audit report summarizing the issues and highlights identified in the audit and making recommendations for improvement. The supplier should carry out rectification and enhancement according to the recommendations in the audit report to continuously improve its capability and quality level.

Keys to Ensuring Supply Chain Quality and Customer Satisfaction

Keys to Ensuring Supply Chain Quality and Customer Satisfaction

Supplier audits are a process of comprehensively evaluating and verifying a factory's production capacity and performance. Its core purpose is to ensure that all aspects of the supply chain, including production processes, environment, and management systems, meet established quality and safety standards so that customers can receive satisfactory products.

In supplier audits, the focus is not solely on the inspection of a specific point in time or a specific product. Instead, it focuses on an in-depth assessment and true reflection of the factory's overall quality management capabilities. This includes a comprehensive assessment of the factory's policies, procedures, and records to ensure that it has the ability to consistently deliver high quality products.

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What is the scope of the factory inspection audit?

What is the scope of the factory inspection audit?

Review the factory's quality system and related documents, the factory's size, production capacity, production equipment, process flow and other aspects of the audit, covering the factory's various workshops, warehouses, offices, power distribution rooms, boiler rooms and other areas.
Audit criteria for factory inspection: according to customer requirements, audit requirements and part of the quality management system standard ISO9001:2015.

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What is the list of documents that a factory inspection company should prepare in advance?

  1. Business License
  2. Export License
  3. ISO series certificates
  4. Factory building chart Factory building/office floor plan
  5. Land certificate/Realestate certificate(if yes) 土地使用权证/房产证or或或Factory building lease agreement(如果 yes) 廠租赁協議/合同
  6. Factory organization chart Factory organization chart
  7. Responsibilities of each department and job descriptions for key positions 各部门职责定义及关键岗位的职位说明书
  8. Training plan and records, and pre-hiring testing records of skilled workers Employees including QC training plan, records and skilled workers pre-hiring ability testing records
  9. On-time delivery records On-time delivery records/Delivery accuracy records
  10. Order review procedure and records Order review procedure and records
  11. Production plan/Monthly or daily production recordsforpast3months Production plan and monthly/daily production reports for the past three months
  12. Machinery list/Maintenance scheduleand Record Equipment list and maintenance schedule, maintenance record
  13. Inspection standard for IQC,IPQC,FQC/OQC,andtesting Incoming material, process, finished product inspection and testing standard
  14. Test report/certificates for material and product Related raw material/product test report/product certification certificate
  15. Internal IQC/IPQC/OQC(FQC)/testing Record for past 3 months Internal incoming material, process, finished product inspection record and testing record for past 3 months
  16. Non-conforming handling records and corrective/Preventive actions records Non-conforming statistical handling records and corrective/Preventive actions records
  17. Suppliers assessment procedure and records,updated approved supplier list and monitoring record Suppliers assessment procedure and records,updated qualified supplier list and supplier continuous monitoring record
  18. Customer complaints handling procedure&records Customer complaints handling procedure&records
  19. Design and development procedures&records Product development and production procedures and related records
  20. Procedure or standard for sample making and sample assessment records Sample making specification and sample assessment records

Key points of the plant technology assessment

  • Manufacturer's basic information

  • Production machinery and equipment

  • human resources

  • Quality control system

  • production capacity

  • Management systems and capabilities

  • Production Processes and Lines

  • matrix

Main points of factory production control

  • Production Planning Analysis

  • Material ledger audit

  • Material P/O Order Audit

  • Audit of maintenance of equipment and tools

  • Shipment management plan

  • Handling of defective products

  • Progress management analysis

  • Homework Instruction and Education

  • data management

  • Skill management for production staff

  • managerial staff

  • Pipeline management

Key points of the environmental assessment of the plant

  • Factory environment

  • environment

  • industrial safety

  • fire safety

  • Chemical safety

  • Other aspects of the assessment

Check and take photos of the main inspection points of the supplier audit site

  1. Factory gate, name, office Photo
  2. Factory sample room photo
  3. Photographs of factory equipment, name (in English) and quantity (list of equipment and list of measuring instruments) photographs of calibration certificates of measuring instruments, photographs of equipment maintenance plans and implementation schedules
  4. Whether workers have written operation manuals, if so, please take a picture (on the assembly line or other work stations have operating instructions) How many program documents are there take a group photo
  5. How many people in the QC department, how many engineers, how many employees in the plant, employee training log sheet
  6. QC Is there a written quality manual for reference, if so, please take a photo of it
  7. Whether there are incoming material inspection records, if so, please take photos. Incoming Material Inspection Area Photographs and Inspection Criteria
  8. Whether there is a record of in-production inspection, if so, please take photos. Take photos of the product inspection area and inspection standards
  9. Is there any customer or factory drawing for reference during the production process, if so, please take photos
  10. Before shipment, does the factory have inspection records, if so, please take photos (Finished Product Inspection Record Sheet)
  11. If reworked, is there a rework re-inspection report, if so please take photos
  12. Whether the factory accepts third-party inspection
  13. Raw material warehouse photo
  14. Whether the raw material is labeled correctly, if so, please take photos
  15. Whether the warehouse is neat and organized and photographed
  16. Whether the product packing area is neat and organized and photographed
  17. Is there a written packing instruction for workers' reference, if so, please take a photo of it
  18. Packing area is protected from inclement weather, please take photos
  19. Whether the warehouse is protected against bad weather, please take photos
  20. Whether the production area is well lit, please take photos. Availability of protective clothing, gloves, etc.
  21. Does the factory have a safety manual, if so, please take photos
  22. Workshop, warehouse ventilation, please take pictures
  23. Is there an inspection record of the finished product, if so, please take photos
  24. Suppliers are catalogs (qualified supplier catalogs), and evaluation records. Please take pictures
  25. Records of product identification, pass, fail, pending and their zoning.
  26. Management review records, photographs.
  27. Corrective and preventive action records, photographs
  28. Emergency items, (small medical kit) photographed
  29. Workshop fire facilities and safety access signs, photographs, with inspection records photographed
  30. Organizational charts and product process flow diagrams, taking pictures
  31. Laboratory photo shoot, sample room, conference room, office, general manager's office, quality and technical department
  32. Business card, general manager's card and business signature photo See last page
  33. Ask if there is a cafeteria and staff dormitory
  34. Account opening bank and export filing, photo
  35. How many production lines, line checklists, line packaging, and other processes are photographed?
Young man working at a warehouse with boxes

Factories provide checking information

  1. Factory Business License
  2. Whether the factory building is rented or owned, please provide relevant documents
  3. Whether there are other factories under the name of the factory's legal person or shareholders, and if so, please provide relevant documents.
  4. Plant floor space (area in square feet or square meters) square meters
  5. Number of factory employees (how many in each department)
  6. Annual company sales (three years)
  7. (ROHS and IEC CE certificates (for the main products produced in the factory).
  8. Product-related certificates
  9. Does the factory have import and export rights, if so, please provide relevant documents
  10. Does the factory sell on e-commerce platforms, if so, please list
  11. Whether the factory has participated in exhibitions, if so, please provide relevant photos
  12. Whether the factory has ISO and other quality system certification, if so, please provide relevant certificates scanned copies.
  13. What are the main products that the factory produces?
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